FAQs

Yes, you will need to create an account with Manbric to shop.

There are several benefits of creating your account. Some of them are mentioned below:

1. You will receive a “10% Discount” on your first purchase over £30.00.
2. It will be faster to place an order next time you shop with us; you will save time.
3. You will not have to fill in all your details every time you shop with us.
4. You can check your order status at any time.
5. You can track your order(s).
6. You can add any product(s) to your “Wish List” to buy at a later stage.
7. You can send an “eGift Card” to your loved ones.
8. You can receive information on Manbric Updates,Special Offers, New products and newsletters, etc. only if you have subscribed.
9. We can contact you either by email or by phone if there is any problem in delivering your shipment. Most of the time we only try to contact you by email, if it is necessary. We do not contact you without any reason(s).

Whilst we make every effort to ensure that all goods are in good condition when they leave our premises and are packed in a manner suitable for their transportation to you, there, unfortunately, may be circumstances when they do not meet the expected standard.

The following details are the refund policy and requirements:

1. Other than faulty goods all non-consumable goods may be returned for a refund within 14 days from the date of delivery and in good condition.
2. Consumable goods may not be returned unless faulty. If faulty the goods must be (whenever possible) returned to the Company.
3. You MUST quote the invoice number/order number on all correspondence.
4. A non-refundable delivery charge applies unless goods are faulty when this may be refunded.

Please note that you must return each item in the same condition in which you received it. This means that new items must be returned unused and undamaged. Used items must not have any additional signs of use or damage.

For more Information – Please read our "About - Return & Exchange" and "T & C"

We accept all major Debit or Credit cards e.g. Master Cards, Visa Cards, Switch, Delta, JCB, etc. The payment is taken by our Bank / PayPal using a well secured and encrypted method/ system. We only receive the confirmation of payment and the product(s) and dispatch details from the Bank. Payment may also be made by other methods contact support@manbric.com for "Payment Methods." You can also pay for your shopping directly using secure PayPal, if you have PayPal account. 

Payment made on any of our company sites are taken / collected by our bank on behalf of our company. The name "Waxbird Trading Private Limited" will display on your Bank, Debit Card or Credit Card Statement. 

Please Note:

1. We DO NOT accept CHEQUES as a means of payment.
2. We DO NOT accept payments over the PHONE.

You select the shipping service at “Check out”. We use either “Royal Mail Signed” or one of the several Couriers depending on the consignment weight, size, location. The cost of delivery is calculated on shipping weight including the packaging. We will inform you once it is dispatched with either of these service providers.

1. The estimated delivery time is within 4 - 7 working days & 2 - 6 weeks for international orders after payment. Generally, we try to deliver your order well before this time band. Feel free to contact us via email, phone, or WhatsApp for any further queries.
2. We dispatch your orders within our time frame on “First come; First, serve” basis; we will inform you as soon as your order is dispatched.
3. We are unable to provide you the exact delivery day, date, and time but most of our UK customers receive their orders within 4 - 7 working days, and for selected products, Indian customers receive their orders within 4 - 7 working days depending on the warehouse location.
4. All orders are made subject to acceptance by you of the Sites' terms and conditions.
5. Fulfillment of the order is subject to stock availability and acceptance of your order and the Company is under no obligation to fulfill your order.

For your convenience and more genuine feedback we have partnered with Trustpilot to collect reviews. Kindly visit the link below and provide genuine feedback in a friendly tone.

https://www.trustpilot.com/review/manbric.com

Yes, you will need to create an account with Manbric to shop.

There are several benefits of creating your account. Some of them are mentioned below:

1. You will receive a “10% Discount” on your first purchase over £30.00.
2. It will be faster to place an order next time you shop with us; you will save time.
3. You will not have to fill in all your details every time you shop with us.
4. You can check your order status at any time.
5. You can track your order(s).
6. You can add any product(s) to your “Wish List” to buy at a later stage.
7. You can send an “eGift Card” to your loved ones.
8. You can receive information on Manbric Updates,Special Offers, New products and newsletters, etc. only if you have subscribed.
9. We can contact you either by email or by phone if there is any problem in delivering your shipment. Most of the time we only try to contact you by email, if it is necessary. We do not contact you without any reason(s).

Yes, all major banks and PayPal payment systems are secured and we don’t see any of your Credit / Debit Card details. It’s all done on bank’s secure server as you pay your other bills and deal with your ATM transactions.

We only receive Payment confirmation so we can dispatch your order.

The campaigns offered on our official website:

·        Are only valid for orders made directly on our official website.

·        Are only valid for a limited amount of time; the campaign/promotion cannot be applied to orders made before or after the campaign period.

For further information about our campaigns, we recommend that you sign up for our email newsletter to stay updated. You can sign up for this by filling up the contact form and selecting collaboration as an option. We also suggest following Manbric on social media platforms.